Terms & Conditions
These terms apply to purchases made through the MNG Groups website, operated by MNG Groups.
Products and Information
We sell potato chips, banana chips, and nuts as described on the relevant product pages.
Please check the selected flavour, pack size, quantity, and price before ordering. Product photographs are illustrative; packaging appearance may change between batches. We will not substitute a materially different product without your agreement.
Ingredients, Allergens, and Storage
Read the product packaging label for ingredients, allergen information, date markings, and storage instructions upon receipt. Contact us before ordering if you need specific ingredient or allergen details that are not available online.
Prices and Charges
All prices are displayed in Pakistani Rupees (PKR). Applicable delivery charges and any promotional discounts are disclosed in your shopping cart and order summary before you place your order.
If a material pricing or product-information error affects your order, we will contact you promptly to explain the correction and offer the choice to proceed under the corrected terms or cancel with any applicable refund.
Orders & Acceptance
Submitting an order sends us your purchase request. An automated acknowledgement confirms receipt of that request; legal acceptance occurs when [CONFIRM ACTUAL ORDER-ACCEPTANCE EVENT: We dispatch the products and issue a tracking notification, or verify order details via telephone/WhatsApp confirmation].
If we cannot fulfil an order due to inventory depletion or unforeseen circumstances, we will notify you and arrange any applicable refund. We will not make substitutions without your explicit agreement.
Payment Methods
Available payment methods are shown at checkout (Cash on Delivery and offline Direct Bank Transfer). Please provide accurate order details and reachable delivery contacts.
Delivery and Returns
Our Shipping & Delivery Policy and Returns & Refunds Policy form an integral part of these terms.
Accounts
If you create an account, keep your login credentials secure and contact us immediately if you suspect unauthorised access.
Crunch Zone & Interactive Tools
Snack recommendations, mood selections (e.g., “What’s Your Crunch Mood?”), and stash-building activities help you explore products in a fun, interactive way. They do not provide medical, dietary, or nutritional advice.
Displayed selections in visual trays or baskets do not reserve warehouse stock until an order is confirmed. Availability and real-time prices are checked when items are added to the cart and validated at checkout. Discounts apply only where explicitly offered through verified coupon codes.
Acceptable Use
Do not misuse the website, attempt unauthorised access to backend infrastructure, tamper with cart data, interfere with its operation, or submit fraudulent orders.
Consumer Rights and Disputes
Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded under mandatory consumer legislation.
Please contact us first about any complaint so we can work together to resolve it. The applicable laws of the Islamic Republic of Pakistan govern these terms, without restricting mandatory consumer protections or access to competent regulatory authorities and courts.
Changes to Terms
We may update these terms for future purchases. Any changes will not retrospectively remove statutory or agreed rights relating to an existing, confirmed order.